Assistant Store Manager
Position Summary
The Assistant Store Manager is responsible for driving both individual and store sales, delivering an exceptional customer experience, and overseeing daily operations. This role supports employee development by leading, coaching, and helping to hold the team accountable, while also fostering a positive and collaborative work environment. Reporting directly to the Store Manager, the Assistant Store Manager works closely with other boutique teams to ensure consistency across Luxe Brands. A key focus of this role is creating a personalized, memorable shopping experience for each Bride-to-Be making sure she feels confident, celebrated, and supported throughout her journey. This position requires strong sales ability, excellent customer service, and sharp attention to detail. Successful candidates are self-motivated, confident leaders with a passion for people, proven experience in building customer relationships, and a commitment to upholding Luxe Brands’ standard of excellence.
Location: Luxe Redux Bridal - Philadelphia, PA. Reports To: Store Manager.
About Us
Our purpose is to create heartfelt moments and boundless inspiration — in the bridal industry and beyond. We achieve this through a family of brands designed to meet the needs of every bride, no matter style, vision, or budget. Founded in 2008 as a woman owned business, Luxe Brands has grown from a single boutique into 17 stores across 10 states, with plans to expand our footprint over the next 3 years. Our proven concept resonates with brides wherever we operate, and we’re now embracing the opportunities and challenges of scaling a high-growth business. Entrepreneurial at our core, we believe great businesses are built through great people and great execution. Our team is made up of career minded, goal-oriented individuals passionate about delivering an exceptional experience to every bride. If you’re looking for a workplace where innovation meets intention, where your ideas matter as much as your drive, and where you can help build something extraordinary, Luxe Brands could be your next home.
Core Values
- Respectful: Foster respect + a friendly nature towards co-workers and clients.
- Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
- Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
- Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
- Positive and Energetic: Maintains a positive attitude regardless of circumstances.
- Values Communication: Effectively interacts with clients and co-workers to reach a common goal.
Benefits
- Health, Dental, and Vision Insurance
- Paid Time Off
- Paid Holidays
- Company Paid Parental Leave
- Company Paid Short Term Disability
- Birthdays Paid Time Off!
- 401(k) + Company Match
- Employee Assistance Program
- Employee Discount
- Nectar Reward Subscription
- Monthly Gym Reimbursement
- Calm Subscription
- Paid Training
- Travel Reimbursement
Key Success Indicators For This Role
- Works seamlessly with team members to achieve sales goals, setting the example for teamwork and cooperation
- Goal-oriented, with a focus on delivering exceptional customer experiences
- Naturally leads, motivates, and develops a high-performing team, fostering continuous improvement
- Holds self and others to high standards, with a strong belief in “inspect what you expect”
- Anticipates needs, identifies opportunities, and maintains impeccable accuracy in all aspects of the role
- Consistently punctual, dependable, and flexible in adjusting priorities to meet business needs
- Embraces a “we over me” mentality, prioritizing the success of the team above individual recognition
- Excels at managing multiple priorities while staying organized and responsive to shifting tasks
- Welcomes and quickly applies feedback to improve performance
- Communicates confidently about designers, garment fit, and construction details
- Handles challenges with