Assistant Store Manager

Essential Job Functions

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to meet customer needs and promote pet health.
• Coach and lead Team Members to provide an exceptional guest experience and achieve sales goals.
• Oversee all aspects of inventory such as merchandise replenishment, inventory, adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing.
• Organize special store events and promotions.
• Positively interact with pet parents in-person, via email, text, and phone.
• Perform front-end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Minimum 1 year of professional retail sales experience.
• Minimum 1 year of professional managerial experience.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Time management and organizational skills.

Physical Demands

• Position requires a person to be both indoors and outdoors (to assist with customer carry out).
• Must be able to stand 8 hours per day with or without reasonable accommodation.
• Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.
• Must be comfortable working with a wide variety of animals including small and large dogs.
• Must be able to work around pet hair and dander.

Program and Benefits

• Full-time team members enjoy the following:
• Medical, dental, and vision insurance
• Health Savings Account (HSA)/ Flexible Spending Account (FSA)—medical and dependent care
• $25K life insurance policy (employer paid)
• Short and Long-term disability (employer paid)
• Greatly discounted, employer-subsidized pet insurance
• PTO (paid time off)—2 weeks in first year, 3 weeks in second year
• Paid Parental Leave and Paw-Ternity (paid Pet Adoption bonding time)
• 401(k) Program—employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
• Employee Assistance Program/ 24X7—completely confidential
• Generous discounts on goods and services
• Team Member Feeder Program—eligible for two units (bags or cases of cans) of the participating vendors product/s each month
• Store Bonus Incentive Program
• Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs

Pay and Schedule

$18.00-$21.15 per hour DOE/DOQ

Subject to change depending on State/City/County minimums.