Assistant Store Manager

About the role

The Assistant Manager is a key position responsible for supporting the Store Manager in achieving all Company goals and initiatives through driving sales, developing talent, and delivering execution.

Responsibilities

• Serves as the Manager on Duty, performing responsibilities of the Store Manager when the Store Manager is away from the store
• Exhibits the interest and the ability to become a Store Manager
• Works alongside employees at all levels, driving and maintaining high standards by serving as a positive role model to ensure the integrity of the brand
• Affords assistance and coaching in training Sales Associates while on the sales floor and monitors compliance for all company standard operating procedures and cultivates an environment of open communication and teamwork
• Manages rest and meal break schedules and ensures that all zones are covered
• Fosters a positive work environment and provides direct, honest feedback in a timely manner
• Affords assistance to the Store Manager with managing company standards of merchandise presentations, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Affords assistance in directing the planning and execution of floor sets in an efficient manner while following Company guidelines and encouraging collaboration of ideas amongst team members
• Adheres to and ensures compliance with all Loss Prevention procedures
• Guarantees company assets by ensuring adherence to all Loss Prevention procedures
• Ensures that store staff are treated professionally, courteously and respectfully
• Affords assistance in directing the planning and execution of floor sets in an efficient manner while following Company guidelines and encouraging collaboration of ideas amongst team members
• Cultivates an environment of open communication and teamwork
• Represents the company in a professional and positive manner
• Inspires and motivates entire team by sharing knowledge and best practices for sales, merchandising, stocking and inventory processes

Qualifications

• At least 2 years of manager experience in a specialty retail store with relevant traffic and volume preferred
• Proficiency in Word, Excel, & PowerPoint, and ability to adapt to additional software programs
• Broad knowledge and perspective of retail landscape
• Must be available to work weekends (Friday, Saturday, and Sunday)
• Must commit to two store closings per week, including one being Friday or Saturday
• Able to utilize retail POS System & Inventory Scanner
• Able to make change using American Monetary units
• Able to understand and interpret moderately complex financial reports
• High School Diploma required or General Education Degree (GED)
• Able to carry out detailed tasks and projects with minimal direction or supervision
• This position requires the ability to problem solve complex situations in an effective and efficient manner including dealing with difficult and/or troubled clients
• Excellent oral and written communication skills
• Strong interpersonal skills and ability to build positive working relationships
• Able to express ideas clearly and succinctly via email, memos, and reports