Assistant Store Manager

About the role

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

The Assistant Store Manager supports the Store Manager by working to enhance both business performance and customer satisfaction, always following Hollywood Feed’s first policy: “Do what is right by the customer.”

Pay

Competitive hourly wage of $19.61/hr. to $23/hr.

Schedule

• Minimum of 40 hours per week
• Responsible for closing the store 3 nights per week
• Required to attend Assistant Store Manager Meetings in person

Responsibilities

• Oversee team members, facilitate effective communication with customers, assist as needed, and implement instructions issued by the Store Manager
• Manage and direct the daily tasks and responsibilities of team members
• Conduct or assist with timely and constructive performance evaluations upon the request of the Store Manager
• Support the Store Manager in employment-related matters, including administering disciplinary actions and terminations, in alignment with company policies
• Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood Feed policies, procedures, and safety standards
• Inventory Management: Ensure orders are processed and received accurately through Hollywood Feed’s point of sale system to:
  • Conduct research and track purchases
  • Check out customer purchases
  • Create new customer accounts
  • Open and close registers
• Perform other inventory management duties including physical inventory and cycle counts
• Contribute to the team effort of placing and rotating merchandise to attract positive attention from customers
• Ensure availability of merchandise and services by maintaining inventory data through spot inventory counts and checks