Assistant Store Manager
About the Role
As Assistant Store Manager, you partner with the Store Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.
Responsibilities
- Help manage and develop 25+ team members, creating a culture of ownership and results.
- Provide high-level service and hospitality to all clients.
- Manage all day-to-day tasks and operations.
- Build and foster relationships with employees and clients.
- Drive revenue through scheduling optimization and shop utilization.
- Assist in the development of business plans to achieve shop forecasts and goals.
- Partner with Marketing to develop new client acquisition and retention plans.
- Help manage the shop’s P&L to increase revenue and manage expenses.
Requirements
- Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
- Basic understanding of employment law, policies, processes, and programs.
- Proficiency in Microsoft Office and Google Workspace.
- Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
- Background in hospitality and client service.
- College degree preferred.
Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Competitive hourly wage
- Product, membership, and package commission
- Discounted facials
- Friends & Family discount on services
- 35% product discount
- Paid sick time
About Heyday
We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, we’re always looking ahead—because the best is yet to come.