Assistant Store Manager

Reports to: Store Manager. Supervises: Assists management with all sales associates, desk associates, and stock associates.

Responsibilities

• People Development
  • Ensure all associates complete training per company guidelines.
  • Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
• Customer Experience
  • Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
• Drive Sales & Profitability
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
• Operational Effectiveness
  • Meet all payroll expectations.
  • Control company assets by meeting all loss prevention measures.
  • Execute and comply with all company policies and procedures.
• Additional Responsibilities
  • Use sound judgment when making decisions.
  • Maintain excellent communication skills.
  • Act with integrity and respect.
  • Adapt to changes required by the business.
  • Ability to handle multiple tasks simultaneously.
  • Assume and complete other duties as assigned by the supervisor.

Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Store location: 306 Opry Mills Drive, Space 708 - Nashville, TN 37214