Assistant Store Manager

About the role

The Assistant Manager oversees the customer experience, trains and develops staff, leads by example, and maintains store standards.

Responsibilities

• Ensure all associates complete training per company guidelines.
• Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
• Ensure an excellent level of customer service is a priority by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
• Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
• Meet all payroll expectations.
• Control company assets by meeting all loss prevention measures.
• Execute and comply with all company policies and procedures.
• Use sound judgment when making decisions.
• Maintain excellent communication skills.
• Act with integrity and respect.
• Adapt to changes required by the business.
• Handle multiple tasks simultaneously.

Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.