Assistant Store Manager

Responsibilities

• Oversee daily store execution across all departments
• Maintain store conditions, cleanliness, and merchandising standards
• Ensure accurate receiving, stock flow, inventory levels, and backroom organization
• Support seasonal transitions, floor resets, and display execution
• Uphold all company procedures and ensure reliable coverage across shifts
• Support store financial goals, sales, labor, shrink and margin targets
• Address issues quickly to minimize customer or operational impact
• Coach associates and department leads through clear expectations and feedback
• Recruit, hire, on-board, train, and manage talent
• Address employee concerns promptly and appropriately
• Support performance reviews and contribute to development plans
• Provide active floor leadership during peak hours
• Coach and reinforce service expectations
• Resolve customer concerns with good judgment and urgency
• Ensure front-end operations deliver speed, accuracy, and friendly service; oversee front end cash control processes
• Support programs that strengthen customer trust and store reputation
• Own execution in the grocery department and assigned departments
• Monitor ordering, product flow, and rotation to protect freshness and reduce shrink
• Ensure accurate inventory counts, stock levels, and storage practices
• Support execution of planograms, displays, and promotional sets
• Partner with department leads to maintain in-stock conditions and presentation standards
• Manage back stock visibility so associates know what is available
• Lead safety routines, training, and execution of OSHA and company standards
• Ensure OSHA, safety, and food-handling standards are consistently followed
• Support loss prevention programs and enforce store security procedures
• Investigate incidents and document them accurately and promptly
• Ensure proper rotation, storage, and handling of product
• Support P&L management, with specific focus on labor
• Lead and execute weekly labor planning and daily staffing adjustments
• Avoid errors in scheduling, timekeeping records, and payroll processes
• Complete required reports and administrative tasks, including new hire paperwork and reporting, with timeliness and accuracy
• Maintain confidentiality related to personnel and company information
• Support communication flow between departments, the Store Manager, and corporate teams

Qualifications

• 5-7 years of retail and grocery experience, with two years in a Manager or Assistant Manager position
• Experience leading and managing a P&L required
• Proven skills in recruiting, hiring, training, and coaching
• A keen awareness of all current retail safety and OSHA guidelines
• Knowledge and experience with the following equipment/procedures: hand jack, hand truck, trash compactor, bailer, forklift, cutter, proper lifting techniques, proper scanning techniques
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Thorough understanding of perishable department operations and merchandising
• Good organizational skills, with a full understanding of operation systems and bookkeeping procedures
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
• Demonstrate a strong understanding of current retail safety standards and OSHA guidelines
• Ability to apply on-the-job safety training, to recognize and react to possible safety hazards on store premises
• Proficient in MS office properties (Word, Excel, PowerPoint, Outlook)
• Ability to work flexible hours, including evenings, weekends, and holidays