Assistant Store Manager

About the role

Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

Responsibilities

• Leads and models a customer first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Analyzing and Decisions Making
• Monitor the store payroll to ensure hours do not exceed the monthly budget.
• Accurately monitor and acknowledge timesheets for all roles that clock in and out for all scheduled shifts, breaks, and meals.
• Aid in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first quality standards for all merchandise.
• Manage performance by communicating daily sales goals to all team members and driving action through Chat Ins/Chat Outs.
• Observe individual team member performance and enforce action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Aid in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fill open positions within 30 days.

Requirements

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Qualifications

• Dynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Aids in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.

Skills

• Customer Focus
• Active Floor Management
• Coaching and Training
• Inventory Management
• Performance Monitoring
• Team Leadership
• Communication Skills

Benefits

• Full Time Opportunity
• Comprehensive Benefits Package
• Rewarding Environment and Competitive Pay
• Generous Dream Maker Discount
• Referral Incentive Program
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits

Pay

At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Schedule

Full time hours Sunday through Saturday 40 hours a week