Assistant Store Manager

Job Description

As an Assistant Store Manager (ASM), you will share responsibility for managing the store's team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge and provide customers and team members with in-depth information on product features and benefits. You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

The ASM's Role

• Lead sales efforts for the team, providing training, leading by example, and communicating sales goals
• Take ownership of store presentation by assigning and assisting with cleaning, stocking, organizing, and merchandising tasks
• Stay up-to-date with brand and product knowledge, company information, sales, and company-wide events, becoming a resource to the store's team members and to our customer base
• Be open to trying new things and being prepared for failure, while maintaining a friendly and upbeat personality
• Lead by example in promoting the company's core values, including Aim For The Podium, Take Risks; Wear a Helmet, Share The Road, Do the Right Thing, and Keep It Real

Benefits

• Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
• Voluntary benefit called DailyPay allows for secure, instant transfers of earned pay before payday
• First 5 shifts are base pay only to focus on learning
• Career opportunities within the growing company
• Opportunities to represent Cycle Gear at special events

Qualifications

• 2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment
• Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
• Experience with computers (MS Excel) and POS systems (RetailPro)
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, eager to learn, and interested in the riding community
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)