Assistant Store Manager

Job Description

As an Assistant Store Manager (ASM), you will share responsibility for managing the store's team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge and provide customers and team members with in-depth information on product features and benefits. You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

The ASM's Role

You can expect our 5 Core Values to drive everything we do:

• Aim For The Podium: Provide an outstanding shopping experience and deliver exceptional customer service. The ASM is the lead sales driver for the team, providing training, leading by example, and communicating sales goals.
• Demonstrate Ownership of Store Presentation: Assign and assist with cleaning, stocking, organizing, and merchandising tasks.
• Take Risks; Wear a Helmet: Be open to new ideas and be prepared to succeed or fail. Share The Road: Take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members. Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment. Do the right thing, and lead by example with a friendly and upbeat personality.
• Keep It Real: Start you at a fair hourly base pay, plus you'll earn a 2% commission on every sale, with additional sales incentives available, such as SPIFFS. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount. Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire. We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning.
• Fuel Your Passion: Work in an industry that you are passionate about! We are a growing company, and we promote from within - career opportunities! Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc. We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

• 2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment.
• Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise).
• Experience with computers (MS Excel) and POS systems (RetailPro).
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
• An open mind, and is eager to learn and be a part of the riding community.
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.