Assistant Store Manager
About the role
Comoto Holdings is America’s largest and fastest‑growing omnichannel platform in the powersports aftermarket‑products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands — RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread — deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community through best‑in‑class e‑commerce and retail experiences. As an Assistant Store Manager (ASM), you will share responsibility for managing the store’s team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service.
Responsibilities
- Hold Sales Associates accountable for meeting sales goals by ensuring they provide friendly, enthusiastic customer service
- Maintain a strong sense of product knowledge
- Provide customers and team members with in‑depth information on product features and benefits
- Assist with, and be knowledgeable in, all store operations, including:
- Opening and closing procedures
- Administering returns/store credit
- Special orders
- Dividing tasks amongst Sales Associates
- Uphold the 5 Core Values:
- Aim For The Podium: Provide an outstanding shopping experience and deliver exceptional customer service; the ASM is the lead sales driver for the team, providing training, leading by example, and communicating sales goals
- Demonstrate ownership of store presentation: Assign and assist with cleaning, stocking, organizing, and merchandising tasks
- Stay up‑to‑date: Keep current with brand and product knowledge, company information, sales and company‑wide events, becoming a resource to the store’s team members and customer base
- Take Risks; Wear a Helmet: Try something new, grow and progress, share new ideas; don’t be afraid to fail; always be well‑prepared
- Share The Road: Take health, safety, and wellness seriously; the Well