Assistant Store Manager
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.
About the role
As an Assistant Store Manager, you will assist the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience that builds brand loyalty and achieves financial targets. You will operate as the Manager on Duty as assigned and represent Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.
The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights. Travel requirements: 10% - 25%.
Responsibilities
- Proactively communicate with Store Manager, District Manager, and cross-functional partners to maximize revenue opportunities.
- Model and lead selling behaviors aligned with our brand culture to build loyal customer relationships and meet financial targets.
- Monitor and analyze customer service provided by team members, offering feedback and coaching.
- Share customer service best practices to deliver a distinctive and delightful guest experience.
- Supervise store operations, including opening/closing shifts, task delegation, and team scheduling.
- Oversee store finances, including register counts, bank withdrawals, armored car pickups, safe deposits, change orders, and bookkeeping (ledger, invoices, cash reports, time records).
- Analyze inventory trends and supervise inventory management, including ordering, stocking, and avoiding shortages or overstock.
- Maintain knowledge of all computer and technology systems and software (e.g., registers, LeafLogix).
- Comply with all company policies and procedures; maintain respectful relationships with coworkers.
- Complete special assignments and assist team members as needed.
- Perform other duties as assigned.
Requirements
- Minimum of 1 year of retail and/or customer service experience in a high-paced selling environment.
- Minimum of 1 year of retail supervisory experience.
- Strong business acumen and understanding of financial targets and key performance indicators.
- Fluent in reading, writing, and speaking English.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Previous experience in a heavily regulated industry.
- Strong leadership skills and ability to build and manage teams.
- Strong salesmanship skills and experience driving revenue.
- Attention to detail in cash handling and POS operations.
- Demonstrated desire for continued learning and ability to share information effectively.
- Ability to work independently and take initiative in the absence of the Store Manager.
Preferred Qualifications
- Previous experience in the cannabis industry.
Physical Requirements
- Regularly required to stand, walk, talk, hear, stoop, kneel, crouch, or crawl.
- Use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds.
- Occasionally required to climb, balance, and lift up to 50 pounds.
- Requires close vision (clear vision at 20 inches or less).
Work Environment
This job operates in a professional retail environment, routinely using standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. The position involves potential exposure to dust, pollen, and plant pathogens, requires working in confined spaces, and demands high stress tolerance and adaptability in an ever-changing environment.
Pay
$50,000—$55,000 USD
Benefits
- Career growth opportunities
- Competitive pay and benefits
- Generous PTO and parental leave
- 401(K) retirement plan
- Life/disability insurance
- Community involvement initiatives
- Referral bonuses and product discounts
Benefits vary by state, role type, and eligibility.