Assistant Store Manager

Essential Job Duties & Responsibilities

• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and news
• Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations
• Achieve store budgeted goals through her or his key associates and/or her or his own actions
• Properly merchandising the retail sales floor to company set standards
• Verify merchandise is received, stored and merchandised in all departments according to established operational and safety procedures
• Monitoring delivery procedures to ensure merchandise is loaded and delivered on time and customers coming to pick up merchandise are processed promptly and courteously
• Ensuring commercial sales associates are aggressively pursuing new commercial customers while maintaining aggressive customer service for current customers
• Reporting any unusual occurrences promptly to the Store Manager. Also, acting to solve problems immediately that require immediate attention
• In the absence of the Store Manager, leading all associates, providing direction and feedback on a consistent basis to ensure the store is being operated according to company policies and standards
• Assisting with recruiting, selecting, and training associates
• Helping create a team environment throughout the store

Qualifications

• Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk
• Complete the HCI product knowledge course
• Be able to complete opening and closing procedures and master all store customer service skills to include, but are not limited to banding lumber, cutting keys, mixing paint, keying locks and cutting flooring

Skills

• Excellent leadership and problem solving skills
• Good oral/written communication skills in order to effectively interact with customers, vendors and other associates
• Understand aggressive customer service and be team-oriented
• Good management and organizational skills
• Understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of the Store Manager
• Detail oriented and handle multiple tasks in a fast paced environment
• Ability to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas
• Flexible schedule including weekends, evenings, and holidays

Benefits

• All levels of employment enjoy our fantastic employee discount
• 401k with employer match
• Employee Assistance Program
• Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan
• Full-Time benefits include the additional benefits of Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

Pay

$21.00 per hour

Schedule

Flexible schedule including weekends, evenings, and holidays