Assistant Store Manager

Duties and Responsibilities

• Assists store manager in maintaining proper RTO and Pawn inventory levels.
• Reviews daily reports to ensure adherence to store policies and procedures.
• Ensures that physical facilities comply with safety codes.
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.
• Affords and inspires employees to provide outstanding service to our customers.
• Assists store manager in protecting all company assets.
• Maintains RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.
• Manages store fleet of vehicles.
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures.
• Promotes sales by demonstrating merchandise and products to customers.
• Completes physical inventories each month as directed by the General Office.
• Evaluates competition by visiting competing stores and gathering information such as style, quality, and price.

Qualifications

• High school diploma or general education degree (GED)
• One year related experience and/or training
• Knowledge of word processing software, Ideal Software Systems, and PawnMaster Software
• Customer service skills
• Ability to manage time wisely
• Ability to work in fast-paced environment
• Prioritizing skills
• Ability to maintain records and documentation
• Communication skills
• Ability to listen attentively
• Ability to understand material and provide instructions to associates
• Ability to operate hardware necessary to perform the job