Assistant Store Manager
Talent Management
Manage staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that support a positive work environment.
Support the education of the store team fashion trends and product knowledge.
Maintain two-way communication with the Store Manager to stay abreast of company/store information and brand initiatives as well as inform the manager of all store activities.
Ensure associates meet appearance standards that professionally represent the brand.
Support an environment that positions Brahmin Leather Works as an Employer of Choice.
Support effective on boarding and support learning opportunities.
Provide basic direction to associates and appropriately delegates tasks.
Support the Store Manager with recruiting functions: Network, Recruit, Interview.
Support the Store Manager with developing talent: Ensure effective on-boarding.
Provide timely coaching and feedback to associates when appropriate: Support the Store Manager with performance issues.
Sales and Service
Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs and Customer Conversion.
Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
Assist in identifying opportunities to maximize sales and ensure financial goals are achieved.
Demonstrate a high level of selling and customer service skills to achieve sales.
Service multiple customers at a time or handle projects simultaneously.
Exhibits knowledge of industry trends and competitors.
Building Clientele
Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics.
Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local business for store events.
Take an active role in assisting the Store Manager team to build store business.
Store Operations
Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.
Ensure compliance to all company policies and procedures as well as local, state, and federal employment laws.
Support the planning and execution of Brahmin brand visual direction.
Participate and lead special projects and other duties as assigned.