Assistant Store Manager

Assistant Store Manager About UsThere’s a certain vibe in Boston, it starts with the people. It’s the sarcasm, the grit, the rugged charm, and the unmistakable culture that defines the city. Boston Scally Company was built to capture that spirit through one of Boston’s most iconic pieces of headwear: the scally cap.We create quality caps and apparel that reflect a blue-collar mentality and a tough, humble, and loveable attitude. If you understand Boston, you understand us. Our ValuesOwn the outcomeMove with purposeSpeak truth, listen fullyLearn and shareDrop the egoBuild for the long haul Position SummaryThe Assistant Store Manager supports the Store Manager in leading our Waltham retail location, helping deliver an authentic, high-energy customer experience rooted in Boston Scally’s bold, hardworking spirit.This is a hands-on leadership role focused on sales, team development, and daily operations. As a key representative of the brand, you’ll help foster a welcoming, community-driven environment where customers feel connected to Boston Scally and proud to wear it.This is an exciting opportunity to contribute to a growing brand, help shape the in-store experience, and build strong retail operations from the ground up. What You’ll Do Sales & Customer ExperienceLead by example on the sales floor, delivering exceptional, engaging customer serviceBuild strong relationships with customers and foster a sense of communityAct as a brand ambassador by actively wearing, promoting, and educating customers on productsSupport achievement of sales, conversion, and productivity goals Store OperationsSupport daily store operations and assume leadership responsibilities in the Store Manager’s absenceMaintain a clean, organized, and visually compelling store environmentAssist with scheduling, store coverage, and operational readinessEnsure compliance with company policies and procedures Merchandising & InventoryExecute visual merchandising and floor sets aligned with brand storytellingAssist with inventory management, including receiving, restocking, and organizationParticipate in cycle counts, physical inventory, and reconciliations Team Leadership & DevelopmentSupport hiring, onboarding, training, and coaching of store associatesHelp create a positive, collaborative, and performance-driven team cultureProvide feedback and insights to improve team effectiveness and store performance Brand & Business InsightsMonitor sales trends and product performance, sharing insights with leadershipStay informed on local market trends, competitors, and community opportunitiesPartner with cross-functional teams (E-Commerce, Marketing, Customer Experience) to support a seamless omnichannel experience What We’re Looking For1–3 years of retail experience; leadership or keyholder experience preferredStrong organizational skills and attention to detailExcellent communication skills with the ability to represent the brand authenticallyAbility to multitask and adapt in a fast-paced retail environmentPassion for streetwear, fashion, and brand storytellingAppreciation for Boston culture and the Boston Scally brandBachelor’s degree or equivalent experience preferred Physical RequirementsAbility to stand and move for extended periods during shiftsComfortable lifting and carrying up to 25 lbsAbility to work both on the sales floor and in stockroom environmentsAvailability to work evenings, weekends, and peak retail periods Why Join Us?Be part of a growing, culture-driven brand with a strong identityOpportunity to help shape the in-store experience and operationsCollaborative, energetic team environmentRoom for growth as new locations expand If you’re passionate about retail, culture, and community and want to be part of a brand that represents something bigger, we’d love to hear from you.