Assistant Store Manager
AutoZone · Phoenix, AZ · Yesterday
On-siteSalesFull-time
About the role
As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.
Responsibilities
- Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team
- Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment
- Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance
- Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager
- Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences
- Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment
- Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities
- Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability
Requirements
- Basic automotive parts knowledge
- Proven leadership experience with strong communication, decision-making, and sales-driving skills
- Demonstrates integrity, professionalism, and commitment to customer satisfaction
- Thrives in fast-paced environments while driving operational excellence and team engagement
- Capable of fostering a positive work culture focused on development and results
- Proficient in managing, analyzing, and reconciling Profit & Loss statements
- Ability to lift, load, and deliver merchandise with attention to safety and accuracy
- Flexibility to work evenings, weekends, and holidays as business needs arise
Qualifications
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English
- Automotive Service Excellence (ASE) Certification preferred