Assistant Store Manager
About the role
Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. In this role, you’ll partner with a store manager to oversee all aspects of daily store operations, including assisting with merchandising, product launches, and meeting sales objectives while delivering an extraordinary customer experience. You’ll also perform additional outreach and promotional activities, such as off-site events.
We offer best-in-class paid training to set you up for leadership success, including coaching a team of retail sales consultants to meet sales and service goals.
Responsibilities
- Oversee daily retail store operations in partnership with the store manager
- Assist with merchandising, product launches, and sales initiatives
- Ensure customers receive an extraordinary experience with AT&T products and services
- Conduct outreach and promotional activities, including off-site events
- Coach and develop a team of retail sales consultants to meet sales and service goals
- Collaborate with key stakeholders on initiatives beyond store walls
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Excellent communication and leadership skills
- Well-developed planning, analytical, and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- Strategic perspective and ability to champion change
- Ability to inspire teams through high performance, collaboration, and teamwork
- Professional expertise in solving problems and analyzing issues
- Initiative-driven with a focus on creating results
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond state and local requirements (unprotected)
- Adoption reimbursement
- Disability benefits (short-term and long-term)
- Life and accidental death insurance
- Supplemental benefit programs (critical illness, accident, hospital indemnity, group legal)
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, internet (and fiber where available), and phone services
Pay
Salary range: $47,500.00 - $71,300.00 plus commission up to $18,000. Individual starting salary may depend on geography, experience, expertise, and education/training.
Schedule
- Full-time (40 hours per week)
- Regular time type
Relocation assistance may be available for this location if applicable and approved.
Location: Waipahu, HI (94-050 Farrington Hwy)