Assistant Store Manager

About the role

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations. The Assistant Store Manager provides support to all aspects of the Store Manager position. This individual drives an exceptional guest experience. This individual is committed to operational excellence and assists in maintaining all operational standards. This individual partners with the Store Manager regarding all functions and performs the role of Store Manager in his/her absence.

Responsibilities

• Assist in driving all aspects of a high-quality guest experience
• Focus on maximizing team sales performance
• Assist in recruiting, interviewing and hiring design consultants
• Assist in training, coaching and developing design consultants
• Facilitate and support ongoing training with all design consultants
• Encourage and motivate design consultants
• Assist in weekly lead/business reviews
• Delegate tasks appropriately
• Effectively handles conflict
• Performs disciplinary action as needed
• Assist in maintaining operational and reporting standards
• Spends time acting as the Leader on Duty
• Other duties as assigned

Requirements

• Demonstrates strong leadership ability and is highly driven to succeed
• Excels at delivering high-quality guest relations
• Strong organizational, time management, technological and communication skills
• Possesses the ability and desire to train, coach, develop and motivate others to achieve results
• Possesses advanced selling skills and ability to train other team members
• Ability to manage stress effectively and to perform in a high-energy environment
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

Pay

Compensation $65,000 (minimum hourly base) - $100,000 annual Hourly/Non-Exempt Includes minimum hourly base and (if achieved) Monthly Sales Incentives and Quarterly Bonuses Compensation based on several factors including, but not limited to, experience, store volume, and location.

Benefits

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)