Assistant Store Manager

About the role

Assistant Managers at Andy’s oversee all aspects of the store’s operations and ensure that the facility is clean and well-maintained. The assistant manager leads by example to achieve the highest level of customer satisfaction while providing high-quality custard and exceptional service to all customers. Assistant Managers will also strive to maintain a fun, family-like, but professional culture that Andy’s is known for. If you enjoy taking on new challenges, developing others, and providing superb customer service, this position could be ideal for you.

Why join Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family-friendly environment
• Respectful, qualified leaders to give you direction
• Flexible scheduling with 40–45 hours per week so you can have a life outside of work
• Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve
• Competitive salary with quarterly bonus potential (recently doubled)
• Paid vacation that increases with length of employment
• Excellent health, dental, & vision insurance plus 401k options
• Opportunities to grow with the company as we open many more stores in the area

Responsibilities

• Lead by example and uphold high operational standards in a fast-paced environment
• Help your team grow through constant coaching and feedback
• Physically work all shifts up front, taking care of guests and staff
• Maintain a friendly, enthusiastic, and energetic demeanor

Requirements

• 1–2 years of proven management experience in the food service industry or a leadership role in a related industry
• High school diploma or equivalent
• Reliable transportation to and from work
• Ability to work full-time with open availability, including late nights, weekends, and some holidays
• Solid employment track record with positive references

Physical Requirements

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, or ramps
• Constant computer, point-of-sale register, and fountain equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around the fountain area
• Constant talking, expressing, or exchanging ideas by means of spoken word
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Benefits

• Competitive pay with quarterly bonus opportunities
• Paid vacation
• Health, dental, and vision insurance
• 401k options

Schedule

40–45 hours per week, including late nights, weekends, and some holidays.