Assistant Store Manager - Alltown Fresh

About the role

You are the driving force behind daily operations, leading your team to deliver exceptional Guest service, uphold food safety and quality standards, and maintain a welcoming, organized, and efficient store environment. You’ll serve as both a leader and a mentor — developing your team, optimizing performance, and ensuring that every aspect of the operation reflects the Alltown Fresh commitment to excellence.

Principal Duties And Responsibilities

• Lead, coach, and develop all store team members to achieve operational and service excellence.
• Foster a culture of teamwork, respect, and accountability aligned with Alltown Fresh values.
• Recruit, train, and onboard new associates and supervisors to maintain a strong, capable team.
• Conduct regular performance feedback, recognition, and coaching sessions.
• Oversee scheduling, labor management, and staffing levels to meet business demands.
• Model integrity, professionalism, and enthusiasm in every interaction.
• Ensure consistent delivery of best-in-class Guest service across all areas of the store.
• Serve as a visible presence on the sales floor to engage Guests and support team members.
• Resolve Guest concerns promptly and professionally, ensuring positive outcomes.
• Champion the Alltown Fresh hospitality culture by training and empowering staff to connect meaningfully with Guests.
• Oversee all aspects of daily store operations, including cash management, inventory control, and safety compliance.
• Adequately manage key performance metrics (sales, waste, labor, inventory accuracy, etc.) and develop action plans for improvement.
• Cooker with Regional and Corporate teams to support promotions, marketing, and community initiatives.
• Maintain accurate reporting, documentation, and administrative records as required.

Qualifications

• Minimum 3 years of management experience in retail, food service, or hospitality.
• Demonstrated success in leading teams and managing daily operations.
• Strong organizational, communication, and problem-solving skills.
• Proven ability to manage budgets, control costs, and drive profitability.
• Excellent understanding of food safety and sanitation requirements.
• Comfortable working in a fast-paced, guest-focused environment.
• Proficiency with POS systems, inventory tools, and Microsoft Office applications.
• Flexible schedule availability, including nights, weekends, and holidays.