Assistant Store Manager (Ala Moana)
TravisMathew · Honolulu Metropolitan Area · 1 wk ago
On-siteBusiness DevelopmentFull-time
Roles And Responsibilities
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales
- Aid in developing and implementing strategies to drive sales and key performance indicators
- Aid in recruiting and training a team of support managers and client experience focused associates
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Aid in implementing product and visual merchandising directives and techniques to maximize space and drive sales
- Aid in managing inventory control procedures including product receipt, transfers and returns
- Aid in managing and maintaining store cleanliness and organization, including front of house and stock space
- Foster a work environment focused on teamwork and productivity
Technical Competencies (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Proficient in back-office operations management
- Proficient in visual merchandising
- Ability to recruit, train, manage and develop a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Strong written and verbal communication skills
Education And Experience
- Bachelor’s Degree in Business or related field preferred
- Minimum 3 years’ experience in a client service-related capacity
- Minimum 2 years’ experience in retail store management
Physical Requirements / Work Environment (if Applicable)
- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours