Assistant Store Manager - 2000 Collins

About the Company

JOE & THE JUICE is a people-centric food and beverage company built around culture, offering juice, sandwiches, coffee, and more. We foster a high-energy community where music, personality, and skills create a unique stage for your career. Our four core virtues shape everything we do:

• Positive Attitude
• Inclusion
• Social Ties
• Growth

From your first day, you’ll join an international network of Juicers who support each other, celebrate wins, and grow together. Over 75% of our employees started as Juicers, and most leaders have earned their stripes behind the bar. If you thrive in fast-paced service, love music and people, and want to turn a job into a lifestyle, JOE can be your platform for skills, friendships, and a global career.

About the Role

As an Assistant Store Manager, you’ll support the Store Manager in daily operations, ensuring top performance in all areas. You’ll lead the team in the Store Manager’s absence, maintain operational standards, and drive guest experiences that turn customers into loyal fans. Your success depends on upholding in-store requirements to deliver best-in-class service.

Responsibilities

• Value-Based Leadership
  • Support the Store Manager in leading team members aligned with the company’s Manifest and operational principles.
  • Provide guidance and support to foster a positive, high-performing store culture.
  • Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company values.
• Employee Engagement & Development
  • Support the Store Manager in coaching and training team members to develop their skills.
  • Drive initiatives to maintain and improve employee engagement.
  • Encourage open communication and collaboration within the team.
• Guest Experience
  • Champion a guest-first mindset in all store activities.
  • Build and maintain strong guest relationships within the local community.
  • Contribute to increasing guest satisfaction and loyalty.
• Operational Excellence & Compliance
  • Maintain a safe, secure, and healthy work environment.
  • Enforce hygiene, cleaning, health, and safety standards per company guidelines.
  • Ensure brand standards and local regulatory requirements are consistently upheld.
• Stock & Inventory
  • Assist in stock handling, including inventory counts and ordering.
  • Support inventory optimization to keep costs within defined monthly targets.
• Performance & Financial Contribution
  • Support initiatives to drive sales growth and store profitability.
  • Assist in achieving company-defined financial and non-financial KPIs.
  • Monitor performance metrics and escalate opportunities or risks to the Store Manager.

Requirements

• At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
• Demonstrated ambition to grow into a people-focused leader and build a long-term career in management.

Benefits

• Exclusive employee discounts and special offers.
• Competitive medical, dental, and vision insurance plans.
• 401(k) retirement program.
• Paid sick leave and holidays.
• Structured leadership training, educational support, and career development programs.

Pay

$19.78 hourly plus tips.