Assistant Store Director @ Guggenheim

About the role

This position, alongside a Store Director, leads a specific store. In partnership with the Store Director, the Assistant Store Director is responsible for building and retaining a high-performing and diverse workforce of Sales Leads and team members. The Assistant Store Director, in collaboration with the Store Director, is responsible for communicating, inspiring, and leading e|n’s vision and strategy to the store team and partner’s management team.

Responsibilities

• Communicates clear expectations and holds team members and self accountable to all e|n standards of performance and behavior.
• Recruits talent and identifies, develops, and leverages existing talent to meet both short-term and long-term business objectives.
• Drives the development of e|n talent through training and communication to cultivate an environment of high team member engagement, learning, and commitment.
• Maximizes both the team and individual performance levels through effective utilization of the Company’s performance management process.
• Motivates, retains, and stabilizes a team through appropriate reward and recognition in partnership with the Store Director.
• Develops an exit strategy for team members who do not meet required proficiencies.
• Recognizes and rewards behaviors that align with e|n’s core values.
• Resolves HR/guest service issues in partnership with the Store Director and HR.
• Builds strong relationships with e|n team members to align and support execution of store-specific business results.
• Actively pursues opportunities to promote self-development.
• Creates a learning environment by modeling e|n core values.
• Fosters partner and SSC team member relationships to support business initiatives and growth.
• Achieves store’s sales, per cap, and net income budget.
• Achieves store’s payroll rate, inventory goal, and expense targets.
• Maintains initiatives implemented within budgeted guidelines.
• Consistently looks for methods to reduce expenses for maximum sales productivity.
• Collaborates with the Store Director to identify trends, resolve issues, and drive store strategies to meet e|n shrink goals.
• Passes all Loss Prevention audits.
• Collaborates with the Store Director to optimize payroll utilization.
• Effectively utilizes reports to analyze business trends and opportunities to make effective business decisions.
• Works assigned schedule.
• Executes short- and long-term business goals in partnership with the Store Director.
• Communicates and drives e|n’s strategic direction.
• Utilizes the planning pyramid to coordinate short- and long-term store goals with the store team.
• Accountable for training and providing a consistent guest experience through friendly, knowledgeable, and efficient service utilizing e|n guest service and partner guidelines.
• Responsible for maintaining visual presentation directives as communicated by SSC.
• Identifies, develops, and trains existing talent to present visually compelling stores consistent with e|n standards and guidelines.
• Champions all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs all non-revenue generating tasks as required, such as expense control and loss prevention training.
• Accountable for overall guest service and ensures all team members exceed e|n Cares standards.
• Influences store and company growth strategies by sharing partner and market insights with Store Operations and Purchasing Teams.
• Develops and maintains a strong alliance with all partners with a goal to maintain long-term relationships.
• Ensures a clean, organized, and safe environment for guests to shop in.
• Participates in regional philanthropic activities.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand; walk; and use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 40 pounds.

Pay

$25/hr