Assistant Station Leader

About the Role

SkyHop Global is a premier ground transportation company trusted by major airlines nationwide. We safely transport airline pilots and flight attendants between airports, hotels, training centers, and other airline facilities 24 hours a day, 365 days a year. As we launch our newest operation serving Detroit Metropolitan Airport (DTW), we are seeking a hands-on Assistant Station Leader to help build, lead, and support a high-performing team from day one. This is a true Player-Coach position. You will spend approximately 50% of your time in the field driving routes, supporting drivers, training team members, and ensuring operational excellence, while also assisting with leadership responsibilities and daily station operations.

Responsibilities

• Assist with the daily management of station operations in a fast-paced, 24/7 environment
• Safely transport airline crew members between airports, hotels, and training facilities
• Spend approximately 70% of your time in the field supporting operations and leading by example
• Assist with hiring, onboarding, training, and coaching drivers
• Monitor service levels, schedules, attendance, and operational performance
• Ensure compliance with all safety standards, company policies, and client requirements
• Support dispatch and leadership teams to maintain exceptional service
• Handle operational issues and resolve concerns in real time
• Foster a culture focused on Safety, Teamwork, Integrity, Growth, and Customer Service
• Serve as the Station Leader's primary operational partner and backup when needed

Requirements

• Previous management, supervisory, or team leadership experience required
• Experience in transportation, logistics, hospitality, aviation, operations, or customer service environments preferred
• Strong leadership and coaching skills with the ability to motivate and develop employees
• Hands-on leadership style with a willingness to work alongside your team
• Ability to thrive in a fast-paced, ever-changing environment
• Excellent communication, problem-solving, and decision-making skills
• Open availability is required. This position supports a 24/7/365 operation and candidates must be available to work any shift, including mornings, afternoons, evenings, weekends, and holidays as business needs require.

Driver Qualifications

• Must be at least 21 years of age
• Valid driver's license with a clean driving record
• No major moving violations within the past 3 years
• Ability to pass a pre-employment drug screening
• Ability to obtain and maintain a Non-CDL DOT Medical Card
• Ability to lift and assist with luggage weighing up to 75 pounds
• Professional appearance and customer-focused attitude
• Strong commitment to safety and company driving standards
• No personal mobile device usage while operating company vehicles
• Ability to work outdoors and in varying weather conditions

Benefits

• Medical, Dental, Vision, Life Insurance, and 401(k)
• Paid Time Off
• Opportunity to help launch and grow a brand-new market
• Career advancement opportunities within a rapidly growing national company
• Work with a leadership team committed to developing future leaders
• Make a direct impact on the success of a new operation from day one

Pay

$55,000 – $60,000 per year