Assistant Spa Manager Job – Fort Collins, CO

Spa Manager Responsibilities

• Team management: recruit, interview, hire and train new candidates, with assistance of Spa Manager or owner.
• Manage team of 20-25 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards.
• Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.
• Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked. Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service: ensure guest satisfaction is the highest in the industry.
• Inventory and supply management: monthly.
• Marketing support: with email campaigns, in house and social media.
• Community outreach: through events and charitable contributions.

Spa Manager Job Requirements

• Managerial experience; 2 year minimum
• Sales experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry

Pay and Benefits

• Additional bonuses and commission based on retail and membership sales.
• - W-2 employee.
• - Medical Insurance with 20% Premium paid by Employer.
• - Vision, Life and Dental Insurance Paid by Employer.
• - Six Days of PTO Earn as You Go.
• - 35% Discount on products.
• - Full-time Employees receive one free treatment a month and one very discounted treatment a month.