Assistant, Site Manager

About the role

The Assistant Site Manager at Catholic Charities is responsible for preparing and maintaining various administrative lists, files, and resident files. They are also expected to achieve basic proficiency in Yardi within three months and intermediate proficiency within six months.

Responsibilities

• Prepare and maintain all administrative lists, files, resident files as relates to emergency contacts, regulatory paperwork and required documentation
• Within 3 months of hire date, achieve basic proficiency in Yardi, as measured by a score of 85% or higher on an internal proficiency exam
• Within 6 months of hire, the Assistant Site Manager should attain intermediate proficiency in Yardi, as measured by a score of 90% or higher on an internal proficiency exam
• Create, copy and circulate the property newsletter and monthly calendar with information gathered from other staff members
• Maintain and prepare and distribute information to residents such as newsletter, bulletins, calendars, key cards, parking assignments and permits, etc.
• Assist with rent collections, entry into software system and distribution of rent receipts at the direction of supervisor
• Assists with move-in and move-outs, paperwork and showing vacant units to interested applicants
• Assist in accurately maintaining property waiting lists
• Inventory and order supplies as needed
• Assist with records of housekeeping supplies and maintenance supplies as requested
• Manage and schedule visitors to the property such as Visitors Nurse Association, Health Set, etc.
• Assist with annual and interim income recertification and qualifications of residents by collecting appropriate documentation, analyzing, explaining and calculating information to and inputting into software, printing completed documents and assisting residents in signing by due date

Requirements

• Knowledge of filing systems, office practices and standard procedures
• Solid proficiency in Microsoft Word, Excel, Publisher and property management software or ability and willingness to learn on timeline stated above
• Exceptional and clear communication in both oral and written forms and ability to communicate with a diverse population
• Knowledge of fair housing laws
• Two years of experience in housing industry essential and appropriate to position
• Ability to operate basic office equipment to include a computer and peripherals, printer, photocopier, phone, facsimile, etc
• Ability to work in a fast paced, general office environment
• Bi-lingual skills in English and Spanish preferred
• High dependability and work ethic
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base

Education and Experience

• High school diploma or general education degree (GED)
• Minimum of one year general office experience

Compensation & Benefits

• $19.00-$21.00 hourly
• We provide a robust training curriculum that will support our employees throughout their career
• Benefits include: Extensive Paid Time Off, Sabbatical Leave Program, 403b Retirement Plan with Agency contribution and match, and many more