Assistant Shop Manager

About the role

LV Petroleum’s Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently. As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop.

Responsibilities

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers
• Ensure that all equipment is maintained properly and all safety standards are followed
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately
• Engage with customers to address concerns and provide solutions promptly
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives
• Perform the duties of the Truck Services Manager in their absence

Requirements

• High school diploma or equivalent required; a degree in management or a related field is preferred
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role
• Strong leadership and people management skills with the ability to motivate teams
• Excellent communication and customer service skills
• Basic knowledge of financial performance metrics, including P&L management
• Proficient in the use of computer systems and software applicable to service tracking and inventory management
• Availability to work flexible hours, including evenings, weekends, and holidays
• A valid driver's license is required

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)