Assistant Shift Supervisor - Richfield

MGS has an exciting opportunity for a Shift Supervisor Assistant to join our MGS Richfield Manufacturing team. This role operates on a 12-hour day or night shift following a 2-2-3 rotation schedule, with initial training on an 8-hour day shift before transitioning.

Responsibilities

• Schedule Operators to specific jobs and pack out areas based on the production schedule, ensuring coverage during operator breaks and reallocating operators as needed.
• Ensure employees are ready to begin work on time at the start of the shift and during break times.
• Verify and monitor the shift to ensure Operators understand their responsibilities and follow QMS requirements to meet quality standards.
• Mentor and develop direct labor positions, ensuring training effectiveness and supporting Operator Onboarding.
• Verify training needs are completed for the direct labor team and assist the Shift Supervisor with any training requirements.
• Observe, communicate, and enforce Company policies, procedures, and safety regulations, ensuring safety remains the team's top priority.
• Hold the direct labor team accountable to job requirements and expectations, addressing issues and partnering with the Shift Supervisor and Human Resources on Performance Incident Reports.
• Complete annual Performance Evaluations for the direct labor team alongside the Shift Supervisor and participate in one-on-one Performance Evaluation meetings.
• Accurately complete time and attendance activities for the assigned team and coordinate with the Shift Supervisor to resolve any issues.
• Manage time off requests to ensure adequate staffing while staying within the allowed number of employees off at one time.
• Complete the required Leader Standard Work (LSW) each scheduled workday.
• Conduct audit walks to confirm the production floor is operating safely and to standards, completing any assigned action items.
• Participate in Pre-Shift Huddles and lead them when required.
• Utilize IQMS and relevant modules to monitor production and ensure work processes are completed accurately and effectively.
• Oversee and assist, as needed, with Work Order Changes.
• Assist the Shift Supervisor with reports relating to LSW and coaching.
• Communicate with shift employees to help them meet company expectations and implement continuous improvement activities.
• Assist with investigating the root cause of non-conforming parts and develop action plans.
• Support handling of Significant Events, such as:
  • A mold/tool being idle for more than 15 minutes unassigned.
  • A quality issue requiring an NCMR/MRB.
  • A mold/tool issue during production requiring removal from the press.
  • An equipment issue causing parts to not meet specification.
• Promote team building by interacting with every member of the shift.
• Handle conflict professionally and productively.
• Maintain confidentiality of sensitive information.
• Fill in for the Shift Supervisor during approved time off.
• Perform any other duties as assigned.

About MGS

As a global provider of healthcare manufacturing solutions, MGS delivers robust end-to-end solutions combined with the strong customer focus and seamless collaboration of an agile partner. We serve customers from 12 strategically located facilities worldwide, transforming challenges into innovations that improve lives. Learn more at www.mgsmfg.com.

Requirements

• High school diploma or general education degree (GED) is required.
• Completion or enrollment in an accredited two-year technical college program or a four-year university program in a related field of study is preferred.
• One to three years of related experience and/or training, or accrued on-the-job training and experience.
• Manufacturing experience is a plus.
• Experience with computer programs such as Excel, Word, PowerPoint, Outlook, and IQMS.
• Demonstrated people management experience is a plus.
• Strong communication and organizational skills.
• Demonstrated experience in operating and maintaining machinery, with full responsibility for output quality, efficiency, and adherence to production goals.
• Understanding of molding defects is a plus.
• Ability to read and understand production reports.
• Strong sense of responsibility and proven track record of dependability.

Benefits

We offer an excellent benefits package including:

• Medical, dental, and vision coverage
• 401K retirement plan
• Disability and life insurance
• Flexible Spending Account (FSA)
• Paid vacation and holidays

Schedule

• 12-hour day or night shift on a 2-2-3 rotation schedule
• Initial training on an 8-hour day shift before transitioning