Assistant Service Technician

About the Role

Join True Blue Pools as a Lead Service Technician and be part of a dedicated team that transforms backyards into personal paradises. In this role, you'll leverage your technical skills and passion for customer service to ensure our clients enjoy pristine pool experiences. We are currently hiring for both Lexington and Richmond.

Responsibilities

• Conduct routine maintenance and repairs on residential pools.
• Diagnose and troubleshoot pool equipment issues, including pumps, filters, and heaters.
• Provide exceptional customer service and educate clients on pool maintenance best practices.
• Lead and train assistant technicians to ensure high-quality service delivery.
• Manage service schedules and maintain accurate records of work performed.
• Order and maintain inventory of pool supplies and equipment.
• Ensure compliance with health and safety regulations in all service operations.
• Respond promptly to service calls and resolve issues efficiently.

Requirements

• Preferred experience in pool service and maintenance.
• Valid driver's license with a clean driving record.
• Mechanical inclination and ability to use basic hand and power tools.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Able to work independently and manage time effectively.
• Physical ability to lift heavy equipment and work outdoors in various weather conditions.
• Detail-oriented with a commitment to delivering high-quality service.
• Must be willing to learn and follow specific instructions to ensure safety.
• Ability to safely handle and properly use dangerous chemicals.

About Us

True Blue Pools has been serving the Lexington, KY area for over 15 years, earning a reputation for quality and reliability. Our customers love our commitment to excellence and our employees appreciate a supportive work environment that encourages growth and teamwork.

Compensation

$16.00 per hour

Career Flexibility & Growth

We believe that retail is about connection. Our mission is to provide an inviting, high-energy environment where every customer feels welcome, inspired, and supported. We take pride in our service standards, but we take more pride in our people. We’ve built a collaborative team that values creativity, respects dedication, and celebrates the visual art of retail. When you join us, you’re not just an employee; you are the face of our brand. We provide the comprehensive training, flexible career paths, and product knowledge you need to become a confident leader in the modern retail landscape.