Assistant Service Manager - Evansville, IN

About the Role

As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Requirements

• Minimum 1 year of previous Automotive Service department experience
• Valid driver's license
• Must be at least 18 years of age
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
• No relocation is being offered for this position

Preferred Qualifications

• Previous management experience
• Previous automotive service sales experience

Skills

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, stores may be open 7 days a week, which may include weekends and some holidays
• Ability to follow established safety policies and procedures

Benefits

• Competitive base pay
• Comprehensive benefit package including medical plans and 401(k)
• Certification reimbursement
• Paid vacations
• Excellent training for technician, sales team, and management positions
• Fast track career advancement opportunities

Goodyear is one of the world’s largest tire companies, employing about 62,000 people and manufacturing products in 46 facilities across 21 countries.