Assistant Service Manager

About the role

Texas Roadhouse is seeking an Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. This position requires a passion for Legendary Food, Legendary Service, and Legendary People.

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
• Leads by example to help develop employees and assistants
• Helps to cross-train employees
• Manages scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Aids in liquor inventory & ordering
• Maintains culture of the restaurant and lives our core values every day
• Supports local store marketer with building sales
• Aids in controlling guest flow
• Aids in maintaining cleanliness and safety of the restaurant
• Aids in controlling guest flow
• Aids in maintaining cleanliness and safety of the restaurant
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