Assistant Service Manager

About the role

We are now seeking an Assistant Service Manager to join our team at Morgan Properties. This position is available in New Castle, DE (William Penn) and offers a competitive salary range from $22.50 to $27.00 per hour, along with additional incentives.

Responsibilities

• Ensure that the physical aspects of the apartment community meet both company standards and applicable laws.
• Manage, develop, and mentor a team of technicians in diagnosing problems and making repairs.
• Support and help oversee daily production schedules, including work orders, unit turns, and preventative maintenance.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, appliances, carpentry, dry walling, exterior structure, and repairs related to top service drivers.
• Be accountable for supporting and participating in a 24-hour on-call schedule for your team, including availability during weather-related or on-site emergencies.
• Manage and organize inventory of all maintenance materials to ensure efficiency and readiness.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Requirements

• Active and valid driver’s license and personal vehicle.
• Minimum 3 years of maintenance experience, with multifamily or transferable industry experience.
• Experience supporting or leading a team in a fast-paced environment preferred.
• Comfortable with technology platforms, including mobile apps, email, training systems.

Qualifications

• Must be available and prepared for emergency events.
• Schedule subject to change based on business need.

Skills

• Strong problem-solving and troubleshooting skills.
• Effective communication and leadership abilities.
• Proficiency in technology platforms.

Benefits

• Morgan Essentials: $300 quarterly.
• On-Call Appreciation: $15/day for holding the on-call phone.
• Medical, Dental, and Vision Benefits.
• 401(k) Retirement Plan with Company Match.
• Generous Paid Time Off, including 10 holidays per year and sick leave.

Pay

• Base Pay: $22.50 – $27.00 / hour.
• Up to 50% Rent Discount.
• Property Staff Shared Renewal Commissions.

Schedule

• Monday – Friday: 8:00 AM – 4:30 PM.
• Paid rotating on-call participation required.