Assistant Service Manager

About the role

Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.

Responsibilities

• Work with the service and office team to provide exceptional customer service to resolve all maintenance related issues to the satisfaction of our residents
• Show care and concern for our residents through follow ups and completion of their apartment service requests
• Manage records of activity in maintenance software system
• Preserve the value of the building by working on preventative maintenance programs
• Maintain the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance
• Sustain peak efficiency operation levels for all property components
• Aid in the improvement and services, including the bidding process
• Assist in maintaining relationships with vendors and negotiating pricing
• Monitor inventory within budgeted guidelines
• Aid the Service Manager with team schedules, move in/move out schedules, prioritizing service requests
• Commit to professional development, staying up to date with industry trends and changes, and attending training

Requirements

• High school diploma or equivalent
• 2+ years of facilities, residential, or multi-family maintenance experience (supervisory experience a plus)
• An HVAC, EPA certification (CFC Universal)
• Reliable transportation and valid Driver's License
• The ability to exert up to 50 pounds, climb stairs, use ladders and work in varying weather conditions

Qualifications

• The ability to enjoy a variety of perks and benefits including great compensation package and bonus plan, 100% employer-paid health insurance, dental & vision insurance, paid time off, company matched 401K, apartment rent discount, and tuition assistance

Skills

• Exceptional customer service skills
• Strong organizational and record-keeping skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of HVAC, electrical, plumbing, and appliance repair
• Effective communication and interpersonal skills

Benefits

Great compensation package and bonus plan
100% employer-paid health insurance
Dental & Vision Insurance
Paid time off - holidays, vacation, sick, administrative, and bereavement
Company matched 401K
Apartment rent discount
Tuition Assistance

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.