Assistant Service Manager

Job Duties And Responsibilities

• Aid in coordinating and pre-planning of assigned service projects.
• Contribute to the research and pricing of assigned service projects.
• Participate in the development of a project schedule and Maintenance Operations Plan (MOP), if necessary.
• Schedule personnel and materials for all assigned projects.
• Monitor labor productivity on projects.
• Attend project meetings if required.
• Dispatch service calls and update Manboard to prevent scheduling conflicts.
• Assist in the job closeout and billing phase of the project.
• Respond professionally to customer inquiries and complaints.
• Communicate effectively with Alterman personnel, keeping them informed of relevant duties.
• Perform other duties, tasks, and special projects as assigned.

Qualifications

• Minimum of 2 years of experience as a Journeyman Electrician; or
• Bachelor’s Degree with a concentration in Construction Management or Electrical Engineering (with an interest in the construction industry only).
• Prior construction industry experience is a plus.
• Proficient in using all basic office programs (Microsoft Excel, Word, and Outlook), and capable of learning and using related software and systems.
• Advanced computer skills are a plus.