Assistant Service Manager ($36.06)

Position Summary

The Assistant Service Manager coordinates team and contractor activities, and performs hands-on maintenance to ensure a safe, well-maintained community.

Key Responsibilities

• Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
• Provides excellent customer service by anticipating customer's needs, addressing questions and concerns promptly and professionally.
• Oversees team productivity through completion of service requests, vacant apartment maintenance, and general community maintenance repairs.
• Provides hands-on training, mentorship, and field guidance to maintenance associates.
• Maintains accurate records of work performed utilizing the appropriate operating platform.
• Maintains a well-organized maintenance shop and oversees the timely ordering of parts and supplies to support efficient operations.

Preferred Qualifications

• Expertise in plumbing, electrical, Heating, Ventilation, and Air Conditioning (HVAC), appliance repair and apartment turnover preferred.
• High School Diploma or General Educational Development (GED) or equivalent experience.
• 2 - 5 years relevant work experience.

Requirements

• Environmental Protection Agency (EPA) 608 (Core and Type II) certification required.
• Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability is a plus.
• Physical requirements include: Below waist lift - 48lbs, Below to above waist lift - 34lbs, Push/pull (walking) - 60lbs force, Ladder climbing - Occasional, Unilateral balance - Average of 20 seconds or more per leg.
• Travel between communities may be required daily. Ability to perform these functions at multiple sites is required.
• After hours on-call support as needed.
• Valid California driver's license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.)

Pay & Benefits

• Compensation Base Pay Start Rate: $36.06
• Competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About the Company

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California's most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience. We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.