Assistant Security Director
Securitas Global Clients America · Miami, FL · 1 mo ago
Information TechnologyFull-time
Securitas is a global company dedicated to providing advanced and sustainable security solutions. We operate in 47 countries with over 355,000 employees and serve approximately 150,000 clients worldwide.
About the Role
The Account Manager position is responsible for maintaining a safe and secure environment for clients by managing security services and operations, including client service, problem resolution, service enhancement, and new business development.
Responsibilities
- Manage assigned accounts and provide lead direction to Security Supervisors on requirements, priorities, and coordination of site needs.
- Perform management functions for assigned accounts, including leading the team in achieving operational goals and objectives.
- Ensure compliance with company policies and procedures, and adhere to ethical standards.
- Develop and implement strategies to enhance security services and improve operational efficiency.
- Supervise and train Security Supervisors to ensure effective performance and adherence to company standards.
- Prepare post-orders and manage staffing and scheduling to meet client needs.
- Resolve client issues and complaints, and provide feedback to improve service delivery.
Requirements
- Experience in positions such as Operations Manager, Site Supervisor, or Account Manager.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of security systems and protocols.
- Proficiency in Microsoft Office Suite.
Qualifications
- Bachelor's degree in Business Administration, Security Studies, or a related field.
- Minimum of 3 years of relevant experience in a managerial or supervisory capacity.
- Valid driver’s license and access to a reliable vehicle.
Skills
- Strong organizational and time management skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Effective problem-solving and decision-making abilities.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced, dynamic environment.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Pay
Competitive salary based on experience and qualifications.
Schedule
Flexible work schedule to accommodate client needs and personal commitments.