Assistant Salon Manager – Stylist Manager - Forth Worth - West 7th

Key Responsibilities

• Train, mentor, coach and develop stylist and ensure they fully understand the Boardroom way.
• Effectively build an empowered team, create a positive and fun vibe in the salon and ensure our clients relax, look great, and feel confident.
• Manage the selection, hiring, onboarding, training, and development of high-quality team members to achieve targeted staffing levels; build an empowered team that hits their targets and has fun.
• Ensure schedules are optimized to achieve the appropriate staffing levels to meet client demand and that the books are optimized.
• Ensure the stylist are offering incremental services when the time allows for it.
• Ensure your team has a clear understanding of their individual and salon performance expectations and coach and mentor them to achieve the performance targets.
• Fully utilize the resources that are available to you to achieve the targets for your team and salon.
• Ensure back-bar and professional supply inventory are at optimal levels and provide the needed item list to Front Desk manager for them to order.
• Monitor each team member’s performance and provide coaching and professional development accordingly through the following:
• Quarterly one-on-one meeting
• Motivate team members to reach their maximum technical and professional potential
• Provide performance improvement plans and discipline write-ups when necessary, in a timely and consistent manner
• Ensure all team members are following the Boardroom way.
• Develop and implement team incentives and initiatives in membership and product sales.
• Deliver recognition and rewards.
• Monitor and understand your salon’s performance and client satisfaction trends; resolve issues and make improvements as needed to achieve targets.
• Conduct technical training, client service training, and on-going education for your team.
• Maintain frequent communication with Co-manager and Area manager to effectively resolve situations impacting client service, team members and operations.
• Ensure all your team members know the current promotions and are offering them when appropriate.
• Ensure all salon equipment is operating safely and optimally, including quarterly maintenance upkeep, and that the salon is maintained to company and TDLR standards.

Expectations

• Act with integrity, passion and in the best interest of the Boardroom
• Pursue greatness, do not accept mediocrity
• Take pride in the Boardroom and continually look for ways to improve morale and enhance the client service experience
• Proactively address issues and develop/propose solutions
• Grow the Boardroom brand