Assistant Sales Manager (Management Trainee)

Responsibilities

• Sales Leadership Support
• Coach and mentor sales teams through customer interactions
• Drive sales by understanding and meeting the unique needs of each customer
• Share compelling product stories showcasing the features and benefits of our products
• Attend and participate in all scheduled meetings of the store management team
• Perform opening and closing duties related to the store
• Collaborate effectively with store management and focus on teamwork and communication
• Develop a basic understanding of all functionalities within the shop and customer service departments

Qualifications

• Minimum 2 years of sales or customer-facing experience with supervisory experience preferred
• No jewelry experience necessary—comprehensive training provided
• Availability during evenings and weekends is a must
• High level of visual acuity and manual dexterity
• Excellence in written and spoken English; effective communication is key
• A minimum of a high school diploma or equivalent

Company Culture

Ensure a positive and engaging workplace by embodying company values such as integrity, continuous improvement, and teamwork.

Pay

Base Pay range for this role is $27-32/hr, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Beyond Pay

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team
• Opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests
• Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team

Benefits

• Competitive medical, dental, and vision coverage
• Competitive 401(k) plan with company match
• Paid vacation time, sick time, holidays, volunteer time, and bereavement time (including for pets)
• Protection if you are away from work in many circumstances, such as company-paid extended illness bank, optional long-term disability, and company-paid life insurance
• Parental benefits including paid parental leave, fertility benefits, and child and adult care
• Flexible Spending Accounts
• Employee Affinity Groups with focus on things like parenting, LGBTQ+, and grief and loss