Assistant Sales Manager
Service Corporation International · Pflugerville, TX · 3 mo ago
Business Development$69k–$112k/yrFull-time
Job Responsibilities
- Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
- Presents pre-need services and products to consumers and influences pre-need revenue growth.
- Completes electronic sales contracts and closes sales.
- Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
Administrative
- Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representatives in a timely manner.
- Builds positive business relationships within the community, non-profit, and civic organizations in order to build brand presence.
- Develops and achieves AOR and individual sales goals.
- Learns how to apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team.
- Develops an annual financial budget, monitors and approves expenses, and achieves financial budget in both revenue and expense.
- Approves time cards prior to deadline, initiates personnel change transactions.
People Development
- Coach revenue generators on techniques, technology, and influential personal style.
- Provide timely constructive feedback; may recommend re-training.
- Facilitate answers to sales and commissions questions.
- Develop a strong, trusting, and reliable team.
- Understand team members' career aspirations and provide assignments to develop skills and/or close gaps.
- Constructively address issues and provide tangible and appropriate feedback.
- Apply a proactive and collaborative management style to increase employee engagement and minimize turnover.
- Maintain training requirements ensuring staff is current.
- Screens candidates (internal and external) and hires or promotes a skilled and effective staff.
- Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
- Disciplines staff as necessary.
- Writes development plans to close behavior or skill gaps.
- Collaborates with Human Resources throughout discipline, development, and termination processes.
- Initiates discussions to terminate underperforming staff.
- Recommends and discusses terminations with Leadership.
Background
- High school diploma or equivalent required.
- Advanced education strongly preferred for continued career advancement.
- Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required.
- Experience with in-home sales a plus.
- Experience giving presentations to consumer audiences or public speaking ability required.
- Experience in the Funeral Services Industry strongly desired.
- Experience with Customer Relationship Management (CRM) systems is desired.
- Valid and current driver’s license with an acceptable driving record is required.
Skills & Abilities
- Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities.
- Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
- Computer literate and proficient with MS Office, Word, Excel, and PowerPoint.
- Uses computerized databases for sales presentations and electronic contracts.
Work Conditions
- Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families.
- Postures - Frequent continuous periods of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
- Physical Demands - Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.
- Hrs - May work beyond standard hours or schedule as business needs arise.
- Travel - Frequent amount of local and/or multiple location travel required.
Compensation
$69,000 to $111,700 earnings potential.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts (health care and dependent care)
- Health Savings Account with Company Contribution
- Sick Leave
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- Voluntary Accidental Death or Dismemberment Insurance
- Dependent Life Insurance
- SCI 401(k) Retirement Savings Plan with Company match
- Employee Assistance Program