Assistant Sales Manager

Responsibilities

• Monitor the stock in the section and place stock orders in OMS to maintain adequate stock for sales.
• Report the sold stock in the section for reordering to the sales manager for timely stock replenishment.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Ensure stock is filled in the store-based sales and as per ideal sales of the market.
• Check requirements from staff in each section, based on customer enquiries, ordering new products to the stock.
• Maintain an inventory of dead stock and liaise with the store manager to minimize the same.
• Liaise with Sales Heads and Supply Chain for new stock orders and approvals.
• Thoroughly understand product manufacturing and suppliers, along with keen knowledge of product purchase expenses and selling prices.
• Verify cash transaction entries in Microsoft AX and document them thoroughly.
• Check daily cash balances, verify closing balances on store closure based on sales achieved, and track petty cash transactions.
• Record credit card and cash transactions on a daily basis.
• Prepare estimates of products and complete sales transactions.
• Ensure proper and attractive display of products at the appropriate counters, free from dust and dirt, daily.
• Transfer stock to the locker at the close of the day and maintain safety of jewelry displayed to customers, communicating promptly to superiors about any potential theft.
• Address customer queries and complaints with the right solutions.
• Support the marketing team for potential customer visits and exhibitions.
• Identify potential customers and refer them to the store.
• Adhere to cost-saving practices within the store.
• Develop and maintain relationships and networks with competitors to leverage leading practices and learning to improve store-level processes.
• Ensure all activities are carried out according to standard operating procedures (SOPs).
• Achieve cost savings through the implementation of process improvement initiatives.
• Ensure adherence to all departmental processes, policies, procedures, and standards, including regulatory guidelines on accounting and internal policies.
• Review and provide regular and ad-hoc reports to management and other stakeholders as required.
• Drive a performance-driven culture in the team by timely monitoring, reviewing performance parameters, and giving feedback to team members.
• Contribute towards the development of talent for the department by providing subordinates with adequate exposure and growth opportunities.
• Participate actively in HR initiatives to drive overall engagement and motivation.