Assistant, Sales
RXO, Inc. · Kansas City, MO · 3 wk ago
Business DevelopmentFull-time
About the role
As the Assistant, Sales, you will support the sales team by managing key accounts, tracking shipments, and addressing any issues that arise.
Responsibilities
- Support Sales with managing the branches key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Maintain report cards
Requirements
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
- The ability to work in a fast-paced environment
Qualifications
- 1 year of sales or customer service experience
- 1 year of related experience and/or training, and a general understanding of the transportation industry
- Solid attention to detail and follow-up skills with experience identifying and resolving problems
Skills
- Strong organizational and time management skills
- Ability to prioritize tasks and manage multiple projects simultaneously
- Knowledge of transportation industry terminology and processes
Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Pay
TBD
Schedule
TBD