Assistant Retail Store Manager, University Village

About the role

Your Job As an Assistant Retail Store Manager, Back-of-House (BOH) Operations at Brooks, you support the leadership of a Brooks brand retail store and work closely with the Retail Store Manager and Assistant Store Manager, FOH to deliver the premium service experience customers expect.

Responsibilities

• Partner with the Store Manager to: Lead the overall BOH operation to achieve budgeted revenue and profit goals.
• Drive inventory efficiency and maximize sales by maintaining ideal inventory levels.
• Manage labor spend through educated scheduling choices.
• Cook, develop, and manage performance of the store team to provide a premium level of service to our consumers; train staff to treat everyone entering the store, from elite athletes to first-time runners, with the same degree of enthusiasm, support, and acceptance regardless of their abilities.
• Encourage an environment of sharing excitement about the run, storytelling, and supporting people’s efforts to “Live Brooks” through being active and staying healthy.
• Create store schedules for effective staffing before, during, and after business hours.
• Maintain expert product knowledge with the ability to train.
• Facilitate quarterly product training for sales associates.
• Work the sales floor – be an expert at product knowledge, driving sell-through, and service-oriented storytelling.
• Provide feedback and analysis to the Store Manager and Manager, Retail Operations on a regular basis to ensure the store is operating at the high level of service and performance that customers expect.

Qualifications

• Associate’s degree in Sales, Marketing, Business Administration, or related field; equivalent years of experience can be considered in lieu of degree(s)
• 3+ years of experience in retail; previous inventory management experience preferred
• 1+ year of leadership experience within the retail industry, preferred
• Knowledge of retail math, inventory management, turn, gross-margin, open-to-buy, product merchandising, and retail selling skills
• Knowledge of performance athletic footwear/apparel/accessories and their related technologies
• Ability to lift up to 50 lbs. and stand for extended periods
• Ability to successfully lead independently or alongside the store manager
• Demonstration of innovation and initiative - always looking at improving processes while also displaying a willingness to dive into the details and help out wherever necessary
• Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another
• Passionate participation in Brooks’ sports activities a plus, overridden by the ability to understand and empathize with the runner in order to develop loyal, engaging relationships with our customers and the Brooks community
• Highly motivated and energetic with an enthusiastic attitude

Skills

• Excellent interpersonal skills that inspire and build trust, resulting in effective working relationships across the store and company
• Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication

Benefits

• Medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance
• Bonus - In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance
• Paid Time Off - Brooks offers a generous paid time off package, paid holidays, paid sick and parental leave
• Perks - including product discounts and giveaways, employee recognition, and fitness discounts

Pay

The pay range for this position is $23.27 - $32.59 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.