Assistant Retail Store Manager
About the role
Saatva is blazing a new trail in retail excellence. We are looking for a dedicated Assistant Manager to join our nationwide network of state-of-the-art Viewing Rooms. Saatva's Assistant Managers are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Assistant Manager embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night’s sleep.
What You’ll Do
- Collaborate with the Viewing Room Manager to meet and exceed sales goals
- Foster a positive company culture through team building and mentorship
- Maintain an organized and multitasking-oriented approach to daily responsibilities
- Build strong rapport with customers to provide an exceptional and informed shopping experience
- Assist with management tasks to ensure the team stays focused on delivering a first-class experience
- Leverage computer skills and related software to enhance productivity and efficiency
- Uphold a clean, safe, and healthy work environment that reflects Saatva's dedication to quality
- Align scheduling with the Manager’s Days Off to optimize team operations and efficiency
What You’ll Need
- Preferred experience as an ASM or in a similar management role
- At least 2 years of customer-facing experience, ideally in luxury products
- Excellent coaching and mentoring skills to inspire team growth
- A dynamic, articulate, and approachable personality with strong communication abilities
- Passion for high-quality products and a commitment to delivering exceptional customer service
- Strong leadership qualities, with the ability to lead by example and motivate a team effectively
- Comfort working in a fast-paced, dynamic environment with the ability to adapt to changing priorities
- Availability to work a retail schedule, including weekends and sale holidays
What’s In It For You
- Competitive pay
- Medical, dental, and vision insurance options
- Paid vacation time
- Bonus opportunities
- 401K employer match
- FSA/HSA/commuter benefits
- Employee referral bonus program
- Discounts on employee purchases and friends-and-family products
- A supportive and dynamic team environment
Salary Range: $70,000–$75,000 annually, based on experience and qualifications. Final compensation will be determined in accordance with applicable state and local laws.