Assistant Retail Store Manager

About the Role

Saatva is seeking a dedicated Assistant Manager to join our nationwide network of state-of-the-art Viewing Rooms. As an Assistant Manager, you will be the heartbeat of our brick-and-mortar retail locations, providing an immersive and elevated experience for our guests while showcasing our full range of mattresses.

Responsibilities

• Collaborate with the Viewing Room Manager to meet and exceed sales goals
• Foster a positive company culture through team building and mentorship
• Maintain an organized and multitasking-oriented approach to daily responsibilities
• Build strong rapport with customers to provide an exceptional and informed shopping experience
• Assist with management tasks to ensure the team stays focused on delivering a first-class experience
• Leverage computer skills and related software to enhance productivity and efficiency
• Uphold a clean, safe, and healthy work environment that reflects Saatva's dedication to quality
• Align scheduling with the Manager’s Days Off to optimize team operations and efficiency

Requirements

• Preferred experience as an ASM or in a similar management role
• At least 2 years of customer-facing experience, ideally in luxury products
• Excellent coaching and mentoring skills to inspire team growth
• A dynamic, articulate, and approachable personality with strong communication abilities
• Passion for high-quality products and a commitment to delivering exceptional customer service
• Strong leadership qualities, with the ability to lead by example and motivate a team effectively
• Comfort working in a fast-paced, dynamic environment with the ability to adapt to changing priorities
• Availability to work a retail schedule, including weekends and sale holidays

Qualifications

Not explicitly stated, but implied through the requirements and responsibilities.

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to multitask and maintain organization in a fast-paced environment
• Proficiency in computer skills and related software

Benefits

• Competitive pay
• Medical, dental, and vision insurance options
• Paid vacation time
• Bonus opportunities
• 401K employer match
• FSA/HSA/commuter benefits
• Employee referral bonus program
• Discounts on employee purchases and friends-and-family products

Pay

Salary Range: $70,000–$75,000 annually, based on experience and qualifications. Final compensation will be determined in accordance with applicable state and local laws.

Note: The following sections are not included as they are either not explicitly mentioned or are part of the company's general information: Qualifications (as a separate section), Schedule, and.