Assistant Retail Store Manager

About the role

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology.

Responsibilities

• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with our products and services
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store
• Coach a team of retail sales consultants to ensure they meet sales and service goals

Requirements

• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical, and problem-solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Qualifications

• Strategic perspective and the ability to champion change
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues
• Taking initiative, striving, and creating results

Skills

• Excellent communication and leadership skills

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available, but it is unprotected.
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Pay

The Assistant Retail Store Manager earns between $57,000 and $85,600 in annual salaries, plus $18,000 in commissions if all sales goals are met.

Schedule

Regular, Full-time