Assistant Restaurant Manager | Wayland
About the role
Terrain Café is expanding to Wayland, Massachusetts. We are seeking an Assistant Management team to help us cultivate a welcoming space and share our Terrain Cafe hospitality with our new neighbors.
Responsibilities
Ultimate People Person: Elevate the guest experience through genuine engagement, warmth, and intuitive service.
A Master of the Floor: Thrive in the fast-paced tempo of a well-orchestrated shift, effortlessly keeping the team on track while meeting operational targets.
Detail-Oriented & Organized: Have a passion for the nuances and high standards that turn a standard shift into an exceptional experience.
Driven by Ownership: Highly motivated by our unique environment, bringing a deep sense of pride, accountability, and care to every single shift.
Emotionally Intelligent Communicator: Exceptional active listening skills and empathy foster a positive, collaborative, and psychologically safe team culture.
Grounded in Integrity: Lead by example at all times, without exception.
Qualifications
Commitment Expectations: 45-55 hours per week, available nights, weekends, and holidays as identified by brand leadership, to include promotional days, brand events, emergency, and PTO coverage.
Ability to work nights, weekends and holidays both planned and unplanned within reason, as needed.
Restaurant management experience: 2-3 years.
Administrative experience: 1 year preferred.
Technical applications experience: Experience with restaurant technical applications, including POS & OpenTable.
New restaurant location experience: Plus.
Physical ability: Ability to work in a standing position for long periods of time (up to 10 hours).
Other: Ability to reach, bend and stoop.