Assistant Restaurant Manager | Full Time

About the role

Omni Amelia Island Resort & Spa offers 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities, and a full-service spa. Associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment, with hands-on training and growth opportunities.

The Food & Beverage Assistant Outlets Manager ensures prompt, courteous service across Food and Beverage outlets including Bar and Restaurant, Coffee Shop, In Room Dining, and the Pool. This role provides training and supervision of all personnel — supervisors and hourly associates — in Omni Food and Beverage standards and company policies and procedures, and ensures overall outlet success through guest satisfaction surveys and financial controls.

Responsibilities

• Responsible for assigned shift, assisting in overall management
• Supervise and coordinate assigned shift
• Assist in overall supervision of the department as outlined in manager's job description
• Check staff punctuality
• Complete environmental checklist for dining room
• Spot check liquor pars
• Order daily supplies
• Hold pre-meal meetings
• Follow up on established training steps
• Handle guest comments and complaints
• Ensure guest satisfaction
• Stay on the floor during peak hours
• Communicate with guests and receive feedback
• Observe, teach, and correct staff's service
• Monitor each guest's experience
• Examine food preparation
• Examine beverage presentation
• Maintain condition of dining room
• Administrative responsibilities: assist manager in scheduling, weekly and monthly forecasting, completing weekly payroll, participating in interviewing new employees, preparing maintenance requests and follow-up
• Complete other assigned duties
• Cost control: monitor food and liquor requisitions, monitor food waste, monitor labor and payroll costs
• Check bar controls, shot glass use, red lining, bottles totally empty
• Must be familiar with and adhere to all liquor liability laws, including Dram Shop Act — prohibiting sale/service of alcohol to intoxicated guests and minors
• Must know emergency procedures (including CPR) and work to prevent accidents
• Perform any and all other duties assigned and/or required by management

Qualifications

• Bachelor's Degree or equivalent preferred
• Previous restaurant experience preferred
• Flexible schedule including evenings, weekends, and holidays
• Current TIPS/Food Handlers Certifications required
• Must be able to lift, pull, push 50+ lbs
• Must be able to walk, stand up to 10+ hours per shift
• Working conditions: exposure to weather conditions, hazardous chemicals, and all food and beverage options