Assistant Restaurant Manager, Back of House Operations

Pay

The hiring salary for this position is $62,400 per year.

Benefits

• Medical coverage available at no cost to qualifying employees
• Dental insurance
• Vision insurance
• Life insurance
• Short‑ and long‑term disability insurance
• Retirement savings plan with high employer contributions
• Generous paid time off program
• Additional benefits not listed

About the role

The Assistant Restaurant Manager – Back of House Operations (BOH) assists the Food & Beverage Operations (FBO) team and Restaurant Faculty in the daily operation of the Culinary Institute of America’s on‑campus restaurants. The role supports educational initiatives, operational excellence, safety, and efficiency, and responds courteously to guest questions, complaints, and requests to ensure high guest satisfaction.

Responsibilities

• Facilitate daily communication with FBO and Restaurant Faculty to create a learning atmosphere for students and a quality experience for guests.
• Manage opening and/or closing of the restaurant for Back of House (BOH).
• Oversee training, execution, and completion of all BOH side duties and cover positions as needed.
• Supervise supplemental employees and manage administrative aspects of the Earn & Learn program, including scheduling, time and attendance, and Student Financial Services compliance.
• Cross‑train incoming students, work‑study students, and Earn & Learn students on BOH positions and stations.
• Create and maintain written manuals for all BOH positions.
• Monitor food, beverage, and non‑food costs by taking inventories, maintaining pars, adhering to budget, managing waste, processing linen, and ordering supplies.
• Order and maintain necessary food, beverage, and non‑food items for a la carte, banquet, special events, and tastings, coordinating with storeroom, stewarding, wine room, central issue, and bakeshops.
• Enforce CIA standards of dress code, sanitation, and safety for students and guests.
• Communicate reservations, special requests, changes, and updates from guests to Front of House (FOH) and BOH staff.
• Assist with expediting food during service and maintain quality control using ServSafe and CIA protocols.
• Collaborate with FOH to post and update menu ID packets, allergen charts, and daily changes.
• Ensure proper storage of products and maintain liquid nitrogen.
• Secure and sanitize the restaurant at closing; manage garbage, compost, and recycling standards and removal.
• Support Social Media efforts of the Food & Beverage Operations Office.
• Report and coordinate repairs with the Facilities Department.
• Additional Front of House duties as needed, including opening/closing procedures, side duties, ordering beverage and non‑food items, typesetting and proofing menus, and communicating updates to FOH students.
• Perform any other duties as assigned.

Qualifications

• Associate’s Degree from the CIA, a similar institution, or equivalent experience.
• One (1) year experience in a fine‑dining establishment or two (2) years of FOH dining experience.

Preferred qualifications

• Bachelor’s Degree from the CIA or equivalent.
• Valid TIPS Certification.
• Previous supervisory experience.
• ServSafe or equivalent credential.

Skills

• Strong analytical, problem‑solving, and conceptual abilities.
• Excellent teamwork and interpersonal skills; adaptable, dependable, and able to handle multiple priorities.
• High energy and self‑motivation.
• Strong customer service orientation.
• Detail‑oriented and thorough.
• Exceptional organizational skills.
• Ability to thrive in a fast‑paced environment and manage competing tasks.
• Knowledge of food and beverage items, cooking techniques, and ability to teach these skills to students.
• Familiarity with MICROS Simphony, OpenTable, Eatec, or similar operating systems.

Working conditions

• Must be available to work nights and weekends as required by business needs.
• Ability to lift up to 50 pounds as needed.
• Ability to stand for up to eight (8) hours at a time.
• Ability to bend, stoop, or reach as needed.